As I sit at home recovering from the flu with a child who has the flu, on a day when I'm supposed to be working at the salon, I find myself thinking that I should clarify my hours of operation, and explain why you should probably make a reservation if you'd like to get your nails done.
So, here's the deal.
Yes, we do take walk-ins; I won't turn you away when you don't have a reservation, as long as I have the time to do the service you're requesting. However, those walk-in opportunities are becoming few and far between as the popularity of the salon grows. If you prefer not to book a service in advance, I recommend you arrive at the salon at 10am, as that's the only slot that's consistently available. Additionally, I have no available Saturday slots for the next month, and Friday's are nearly booked solid as well, so walk-in availability on those days is dicey at best.
So why should you reserve an appointment? Well, there are a lot of reasons!
First of all, not to toot my own horn or anything, but my services are amazing. Our longer service times allow you to savor your pampering. Watch a movie, read a book or magazine, sit and chat, or relax quietly. Furthermore, we have a wide array of beverages at the salon for you to enjoy, and often some treats from the local bakeries as well. It's up to you how you spend your time at Nailed It, but you'll never feel rushed or pushed out the door. I also use some of the best quality, professional products on the market; add in my years of experience, dedication to furthering my education, and passion for the industry, and you're going to love your nails when you leave. It is guaranteed!
Secondly, when you reserve a time for your services, you guarantee that you'll have my undivided attention. You won't have to wait to be seen, and you won't be turned away because I'm with another client or have one coming soon. I don't double book, nor do I smoosh my clients together so tight that I'm chronically behind. Your time with me is yours and yours alone. While you're at Nailed It you are the most important person in the universe to me, and your satisfaction is paramount.
Finally, when you reserve your appointment you guarantee that I'll actually be there... I've been a work-at-home mom for the last twenty years, and I am first and foremost a mother and wife. Closing the salon to take care of a sick child doesn't always make good business sense, but I brought these people into the world so it's my responsibility to make sure I release them into society happy and well adjusted. If I need to close the salon on a day you have a service reserved, I will do everything in my power to reschedule your service as soon as possible to a time that's convenient to you, even if I need to open early or stay late. You will always be notified in advance, and will never make a wasted trip only to be greeted by a locked door.
Also, in that same vein, I like my family, and want to be with them. Nearly all of the services I offer take at least an hour, and most of them take more, so even though I'm technically open until 7pm, if I don't have an appointment scheduled, and no one has come into the salon by 6pm for a walk-in service, I clean up and go home to be with my family. I'm perfectly willing, even eager, to stay open later than my posted business hours if you reserve a service, but I'd prefer not to wait, hoping in vain that someone will walk through my door, when I could be spending that time with my family.
So, as you can see, it's much easier to take the time to reserve a service in advance at Nailed It!. A simple phone call and a minute of your time is all it takes to reserve your spot, and eliminate the inconvenience of making a wasted trip. Trust me, it's worth it!
Soon, when I have the resources to bring in more nail technicians, Nailed It! will be more walk-in friendly. Even then though, it will always be in your best interest to ensure you're guaranteed service when you walk through our door.
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